Q: Can I upload my journals?
A: Yes, journals can be uploaded into the system. You can download the template from Group->Account function->Journals Uploads. Complete the template and upload in the same location.
Q: Can I create manual journals?
A: Yes, simply head over to Companies->Journals->Manual Journals
Q: My journals do not balance, what do I do?
A: Please click on Operations->Data Exports->Journals and extract all your journals. You will need to Pivot the journals in excel by journal number to find the journal that is out of balance.
A: You can then find that journal in the system by clicking Companies->Select the company->Journals->Manual Journals and then click "Details" to amend the relevant journal.
A: Please also send an email with the journal number to support@quickconsols.com for further investigation.