Q: My subtotals are coming back with a zero value?
A: There are a couple of reasons your subtotals may not be working:
- One of the rollups you've used in your subtotal no longer exist. Make sure that all of the rollups in your subtotal are still valid and present in your rollup structure.
- Your subtotal uses a value from another report. In other words you've built a subtotal for your income statement that requires information from your balance sheet or cashflow. If this is in fact the cash please make sure that you've clicked those other report types on your subtotal screen
- Sometimes the subtotal values are too small to display on the report if you have deactivated decimals in the Group->Settings menu.